Refunds & Returns Policy

If you receive a product broken, we’re here to help you. That’s why you’ve got up 15 days after the date of your order to return a product to us using the form below. Please attach a photo of the product to raise a request.

Lingerie items, Lubes & Essentials and Sexual Wellness products must be unopened, unused or unworn and have packaging or tags intact.

We cannot offer exchanges.