Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of satisfys.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Great battery life, powerful, and fair price…. just feels great. I’m a bit on the bigger size and there really is full stimulation. Pushing too hard makes the motor double-time which is an interesting feature in its own.Easy to clean, too. Just try to keep the inside dry. FIVE STARS!
U***o –
I would have expected a product like this to cost $150+, because it definitely is worth it. There’s a bunch of different speeds and settings, and they all feel great, and amp up the excitement significantly! I paid more for a Fleshlight and the two don’t even compare. This product is way superior.
U***n –
Definitely one of the best toys out there in this price range. I have tried a couple of toys before but this particular one has blown me away, pun intended. The wall attachment device is also a nice addition to the toy.
S***R –
The flour came 4 4, but the suction did not come, they all came outside of it.
U***e –
Wow! Pretty amazing action. I was surprised by the level of performance. Nice toy.
a***z –
Buy this!!! Its absolutely great!!! I used one time and it was sensational. It absolutely made me explode! I didnt have any trouble with it binding up. I did use plenty of lube though.
U***n –
Except for the color which I like as much – just a personal preference, this definitely deserves a for the of the sleeve, a 5/5 for its power, a 5/5 for the various options & modes to choose from, a 5/5 for ease of clean, and definitely a 5 for the intense pleasure it brings! Strongly recommend as this is reasonably priced
w***o –
Potent. I haven’t tried yet but when calling from to get a sense of the power.
Customer –
I want to give my boyfriend a gift for Valentine’s Day. It’s a bit bold. We have different schedules and I have my toys in my time. So I thought it would only be fair if he had his own toys when he had his own time. Perfect.
U***b –
Amazing toy for me time. The power behind this toy is maybe second (if not first) to having an actual partner. Super easy to take apart and clean, definitely worth it’s size and value. Definitely sets the bar for male toys.
y***r –
Super fast shipping and delivery. product works great. really enjoying it.
a***a –
Just arrived, this is big. Looks like a coffee thermos. It is a gift brings a charging cable, headphones, and a stand. And some load. I arrived very fast. The wrapping can’t see anything. I will leave additional feedback when tested. I recommend the seller. The material is of good quality brings three power buttons, more and less and another with a lightning bolt, maybe it goes off, ha ha. I will tell you.
Customer –
Today I received it while loading it and after a while we will test it looks like a water cylinder
C***l –
This product was much better than I had assumed. Good value for the price. I used it daily for approximately a week. I shared with my partner and he was blown away with the suction, rotation and thrusting power. IT is very easy and quick to clean. It has given us a new excitement with our playtime together.
c***e –
I will have bought more than a hundred products on this platform and it is the first review I do. You guys are going to freak out, that’s how clear. For me it is better than a real suck, those movements are not made by a human being. In my case I have a sensitive penis sucks too much, but I made a hole in the top of the silicone, so that the air can come out and not empty, it is incredible what pleasure the uff gossip gives. A lot of force, when you put it hard it automatically changes speed and movements and hallucinates. The only downside I see him is that now for my partner to surprise me it will be impossible. I’m going to have sex with her thinking about gossip hahajajja.