Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of satisfys.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***r –
Good
Y***d –
תאור product website similar product, long not Noosa, hope bondage good.
Customer –
Really loved it, thought it was gonna be a scam but it actually came through, didn’t disappoint my expectations either so ima give it a 9/10.
M***e –
Is wonderful. Fulfills its function at 100%. Quality price is wonderful. I recommend it very much!!!! The only thing I could say is that the shipment is not so discreet, you can see what it is haha
Customer –
The packaging is not discreet, besides soft bag is written on the packaging “vibrator”
Customer –
Shipped very fast and delivered very quickly. Works way to well, very good.
C***a –
I love it
Customer –
He is simply perfect!! Buy you will not regret.
A***a –
It’s Suckless.
D***a –
Works as the description
r***y –
Vibrator as described, express shipping, package came in 8 days! I ordered 27.07.2023, the seller sent the package on 28.07.2023 and it was already on 04.08.2023. I recommend the goods and the seller
Customer –
I tested it. I have happiness. The vibrations at the clitoris are incredible. I’m off to a quarter turn.
J***n –
Fulfills its function. I arrived before the indicated date
Customer –
Arrived two weeks before the scheduled date, thank you.
5***r –
Fast delivery and very well packed. Need to prove it.
r***e –
Mt bomb
А***о –
Vibrator Priishov Duzhe Shvidko so yak sold, having issued a shvidka, the delivery came for two days. Having tried it on the squads, there in the capture and I am too) with the first time viishov skvirt) I respect that there is no need for sex and for herself for Yogo uriznomanitnennya and little virognostya, bringing to orgasm. On the first day, I drove my squad to orgasm. In one word I am a bad person, I recommend the seller
p***p –
I thought it was a bigger pelón, but it’s of good quality
a***A –
My partner and I love it. Very satisfied
t***t –
Everything works. Came fast
Customer –
Ok
현***김 –
Strong
Customer –
My donz’ is delighted and the bed may not forget it
Customer –
Well packed, I still don’t taste it but it looks good quality
A***d –
.. I recommend it, it has many different levels
a***r –
very good
Customer –
Thanx
E***r –
The seller is very kind, I asked him a question and he answered me quickly. I was worried that the packaging would not be discreet as I read in several reviews, but there is a purchase option where you can choose to have it come with a box, and no one can find out what is inside. Regarding the product, it seems quite powerful. It has several vibration modes and the head is flexible. I haven’t tried it yet, but it looks good. The only negative for now is that the box was crushed… I understand that the seller sent it well but in the transport it will have been damaged, but it has not damaged the product, so it is a minor problem
Customer –
BUY THIS!!!!!! It’s sooo good!!!! The only thing that doesn’t match the description is the number of speeds: it has 16 speeds (more like vibrations, 1,2,3 are different speeds and the rest are for example vibrations with pauses or slow to fast to slow vibration etc)
g***r –
Very good
S***r –
Works well, there is a lot of speed, the power is good, it came in 5 days